Telecoms
Actavo | In-Home Solutions has over 30 years’ experience in the provision of services to the telecoms sector. We have strategic partnerships with leading telecoms organisations worldwide including Sky, Digicel, Liberty Global, SIRO and Virgin Media.
Why Actavo?
- Strategic partnership approach
- Completely client branded solution
- Award-winning contact centre management solution
- Committed to a Zero Harm culture
- Fully skilled workforce
- Market leading KPI performance
Our service covers the entire service delivery process including:
- Receipt and scheduling of jobs
- Electronic allocation and retrieval of jobs including customer signature
- Warehousing and logistics of all equipment
- In-home installations and servicing work
- Customer education
- KPI reporting
