Actavo | Building Solutions designs manufactures and installs state-of-the-art modular buildings. At Actavo | Building Solutions we deliver our buildings with a full operations and maintenance manual complete with plans, warranties and technical information for the building and the fixtures and fittings.
We always strive to ensure all our buildings are 100% defect free at the point of handover. Should there be any subsequent defects identified, we ensure that these are logged, allocated and completed to the client’s satisfaction. Any defects are tracked from beginning to closure, including inspection, testing, on-going communication and customer feedback. Each defect raised is given a unique reference number which will allow the status of any issue to be seen from notification to resolution. Defect tracking is an important process in managing, evaluating and rectifying building defects and customer issues.
We are available to attend on-site and rectify any issues which may arise for a 12 month period from handover. In case of emergency, we will attend quickly, make the site safe and make good any defect.Towards the end of that 12 month period, we will revisit the site to ensure that the client is still satisfied with the building and carry out a further snagging inspection so that any remaining snags are put right before the warranty period expires.
We are available to attend on-site and rectify any issues which may arise for a 12 month period from handover. In case of emergency, we will attend quickly, make the site safe and make good any defect.In addition, every 12 months we will revisit the site to carry out a site inspection and ensure that the client is satisfied with the building.