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Our Network & In-Home Division has scooped the top ‘2018 CX Champion’ award at the Irish CX Impact Awards. It was selected from thirteen category winners to receive the overall winner award and also triumphed in winning the category for ‘CX Impact in Speciality’, which recognises best-in-class customer experience delivery.

It also achieved further success at the International Customer Experience Awards in Amsterdam and won an accolade for Best Customer Experience Strategy in recognition of its customer experience execution and results. Actavo was the only successful Irish company at the event. The event itself had an international panel of 60 expert judges from over 25 countries worldwide.

“Actavo is delighted to be recognised and awarded for our ongoing commitment to Customer Experience, at an international and Irish level. At Actavo, customer experience is always a cornerstone of our operations nationally and globally, and this recognition positions the company as strong leaders in this area”

Ann-Marie O’Donnell

Customer Strategy Director, Actavo